Salesforce is the world's leading customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service operations. Companies use Salesforce to track customer interactions, automate sales processes, and analyze business data – making it an essential tool across industries. For career changers, Salesforce skills open doors to high-demand roles like Salesforce Administrator, Developer, or Consultant. The platform offers clear certification paths, and you don't need a technical background to get started. With businesses increasingly relying on digital tools to manage customer relationships, Salesforce expertise has become one of the most valuable and transferable skills in today's job market.
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