ITIL

ITIL (Information Technology Infrastructure Library) is the globally recognized framework for IT service management, trusted by organizations worldwide to streamline their technology operations. As the industry standard, ITIL provides comprehensive guidance on delivering efficient, customer-focused IT services. The framework offers certification pathways from Foundation level through Expert, covering service strategy, design, and operations—perfect if you're looking to advance in IT management or transition into service delivery roles.

1 certification

ITIL logo

ITIL Certifications

ITIL 4 Foundation certification logo

ITIL 4 Foundation

ITIL

Beginner

Frequently Asked Questions

What are the benefits of ITIL certifications?

ITIL certifications validate IT service management skills, boost career prospects, increase earning potential, and demonstrate expertise to employers seeking structured IT operations professionals.

How many ITIL certifications are there?

ITIL offers 5 main certification levels: Foundation, Specialist (4 modules), Strategist, Leader, and Master.

What is the hardest ITIL certification?

ITIL Expert is generally considered the hardest certification, requiring extensive experience and mastery of all ITIL practices across multiple modules.

Are ITIL certifications worth it?

Yes, ITIL certifications are valuable for IT professionals seeking service management roles, career advancement, and higher salaries in enterprise environments.

Which ITIL certification should I start with?

ITIL 4 Foundation is the ideal starting point. This entry-level certification covers core IT service management concepts and requires no prior experience. It provides the essential knowledge base you'll need before advancing to higher-level ITIL certifications.

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